Refund policy
REFUND & RETURNS POLICY
Effective Date: December 23, 2025
Because our products are delivered digitally and made available immediately after purchase, all sales are final.
DIGITAL PRODUCTS
All Perdie Pagoda products are instant digital downloads. Once a purchase is completed and the files are delivered, we are unable to offer:
- Returns
- Exchanges
- Cancellations
- Refunds
This policy applies to all digital items, including but not limited to:
- Vision board imagery, word, phrase and affirmation bundles
- Visual libraries
- Templates
- Downloadable PDF's or Canva files
ACCESS ISSUES OR TECHNICAL PROBLEMS
If you experience any issues with:
- Downloading your files
- Accessing your purchase
- File errors or delivery problems
Please contact us at pp@perdiepagoda.com, and we will gladly assist you.
Our goal is to ensure you receive the product as described and can access it without difficulty.
UNAUTHORIZED PURCHASES
Refunds will not be issued for:
- Accidental purchases
- Failure to read the product description
- Change of mind after download
Please review product details carefully before completing your purchase.
QUESTIONS
If you have questions about a product before purchasing, we encourage you to contact us so we can help you choose the right offering.